Refund policy

• All sales are final and non-returnable.
• Returns or exchanges are only accepted for manufacturing defects, such as cases that do not fit the iPhone.
• You can request a return or exchange if you receive the wrong item. Please contact us at hello@thelocalcollectivegoods.com  with photos and your order number within 7 days after receiving your product.
• You can request a return or exchange if the product is damaged during transportation. Please contact us at hello@thelocalcollectivegoods.com with photos and your order number within 7 days after receiving your product. Please note that returns will need to be sent to the following address: 
  
  LOCAL COLLECTIVE GOODS CO., LTD.
  Address: 35 Soi Sathorn 15, Yan Nawa, Sathon, Bangkok, Thailand, 10120
  Phone number: +66 84 296 4915

 

• If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
• Unfortunately, we cannot accept returns on sale items or gift cards.