• All sales are final and non-returnable.
• Returns or exchanges are only accepted for manufacturing defects, such as cases that do not fit the iPhone.
• You can request a return or exchange if you receive the wrong item. Please contact us at hello@thelocalcollectivegoods.com with photos and your order number within 7 days after receiving your product.
• You can request a return or exchange if the product is damaged during transportation. Please contact us at hello@thelocalcollectivegoods.com with photos and your order number within 7 days after receiving your product.

• Domestic Shipping:
  We take 2-5 business days to prepare your order. Delivery is made via EMS Thailand Post, which usually takes 1-3 days after dispatch (excluding weekends and public holidays).
• International Shipping:
  We take 2-5 business days to prepare your order. Shipping options include:
• Registered Mail by Thailand Post: Delivery takes approximately 14-21 days after dispatch.

We use microfiber leather, a type of vegan leather that closely resembles genuine leather in both texture and appearance. It is more flexible and durable than other types of synthetic leather.  

Our products are not waterproof, so we recommend avoiding exposure to moisture. 

The case may darken with use over time. You can clean it using a leather stain remover. Our leather is also resistant to alcohol, so you can sanitize it by lightly applying alcohol to a cotton pad, gently wiping the case, and then drying it immediately.

We produce items in batches based on the availability of materials. Some materials may no longer be in stock, so there is a significant chance that certain sold-out items will not be restocked.